Shipping policy

We may split an order into multiple shipments for the following reasons:

• Product packaging. Some of our products are individually packaged to ensure their shape and provide extra cushion and durability. The products we'll always ship separately are mugs, wall art, stickers, jewelry, bean bags, backpacks, pillows with stuffing, and snapback hats.
• Fulfillment location. We fulfill products in multiple locations (e.g., US, EU, AU), so if your order consists of products that have different fulfillment locations, we'll ship the products separately.

Shipping costs for orders with multiple shipments will be higher than for orders with a single shipment. See the final shipping costs in the order checkout

Products are printed and shipped from Printful Inc. Estimated delivery time (EDT) is a prediction of when an order could be delivered to you. The EDT is the sum of estimated fulfillment and shipping time:

estimated fulfillment + estimated shipping = estimated delivery time

The fulfillment time average is 2–5 business days for non-apparel products and 2–7 business days for apparel products. Calculations of the estimated fulfillment time take into account the current order volume and Printful's capacity.

The estimated shipping time is calculated according to our historical shipping data for deliveries to the customer's area.

The estimated delivery time is just an estimate, it’s not a guarantee. You can receive the order past the EDT for reasons, like:

• Issues with print/embroidery files
• Products being out of stock
• Shipping related delays like failed delivery attempts, service disruptions

If you’re ever in a situation where you haven’t received the order and it’s past its EDT, please allow a few more days.